Privacy Policy

Privacy Policy

Effective Date: 15 August 2024

Introduction

Welcome to DC Supplies Ltd (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://dcsupplieslimited.co.uk/ (the “Site”), and when you engage with our products and services, including our remanufactured and compatible print products.

We are committed to safeguarding your privacy and ensuring that your personal information is protected in compliance with the General Data Protection Regulation (GDPR) and the Information Commissioner’s Office (ICO) guidelines.

1. Who We AreDC Supplies Ltd is a company registered in England and Wales under company number 11385263. Our registered office is located at:

Unit 30, Lower Charlton Trading Estate, Shepton Mallet,BA4 5QE,United Kingdom

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Information you provide when you interact with our Site, such as your name, email address, telephone number, company name, and business address.

  • Company Data: Information related to your company, including registered addresses, registered officers and staff, and clients whose data you disclose to us.

  • Technical Data: Information collected automatically, such as your IP address, browser type, and operating system, which helps us optimise our website’s performance.

  • Usage Data: Information on how you use our website, products, and services.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To Provide and Improve Our Services: We use your information to deliver our products and services and improve our website’s performance and functionality.

  • To Communicate with You: We may contact you with information regarding our products, services, and other updates. This may include marketing communications if you have consented to receive them.

  • Fraud Prevention and Anti-Money Laundering: We collect and process data for fraud detection, prevention, and anti-money laundering purposes, in accordance with legal obligations.

  • To Comply with Legal Obligations: We may process your data to comply with legal requirements, such as tax or accounting obligations.

  • For Business Transactions: If our business is sold or merged with another business, your information may be shared with our advisers and any prospective purchasers and their advisers.

4. Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

  • Consent: By providing your personal information, you consent to us processing it in accordance with this Privacy Policy.

  • Performance of a Contract: To fulfil our contractual obligations to you or take steps at your request before entering into a contract.

  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services, marketing our products, ensuring the security of our website, and complying with legal obligations related to fraud and anti-money laundering.

5. Data Sharing, Disclosure, and Sales

We may sell, trade your personal information to third parties. We may also

  • Service Providers: Third-party service providers who assist us in operating our business and website, conducting our affairs, or servicing you, provided that those parties agree to keep this information confidential.

  • Legal Authorities: We may disclose your personal information to comply with applicable law, regulation, or legal process.

  • Credit Reference and Fraud Prevention Agencies: We may share your information with credit reference agencies, insurance companies, fraud prevention agencies, and other relevant authorities to prevent fraud, money laundering, and other illegal activities.

  • Sale of Business Customer Data: We may sell business customer data in accordance with the law. Any such sale of data will be done in compliance with all relevant legal requirements and only involve business-to-business data.

6. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When we no longer need your information, we will securely delete or anonymise it.

7. Your Rights

Under GDPR, you have the following rights regarding your personal information:

  • Access: You have the right to request access to your personal data.

  • Rectification: You have the right to request correction of inaccurate or incomplete data.

  • Erasure: You have the right to request deletion of your personal data, subject to certain conditions.

  • Objection: You have the right to object to the processing of your data for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us at GDPR@dcsuppliesltd.co.uk.

8. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect your information from unauthorised access, use, or disclosure.

9. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our Site and improve its functionality. You can control your cookie settings through your browser.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DC Supplies Ltd

Unit 30, Lower Charlton Trading Estate,Shepton Mallet,BA4 5QE,United Kingdom

Email: Compliance@dcsuppliesltd.co.uk

Phone: 01749 822100

12. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.